FREE Global Shipping Policy

Shipping Fees:

We offer FREE Global Shipping for all purchase.

Delivery Time

Delivery Time = Processing time + Shipping time

Processing time:

. If you don’t need the complimentary personalised bag tag, then the processing time is Up to 3 business days after full payment.

. With the complimentary personalised bag tag, then the processing time is Up to 7 business days after full payment.

 

After the processing is completed, your parcel will dispatch from our warehouse and you could track the shipping information.

Shipping time:

.  For the UK domestic customers, the shipping time would be: 3-5 days. We use Royal Mail/Yodel/Hermes.

.  For the US customers the shipping time would be: 6-10 days

.  For the European customers the shipping time would be：5-9 days

.  For Asian customers, the shipping time would be: 5-9 days.

For most of other countries, the shipping time is around 7-14 days, but we need to take consideration for some unexpected situation.

 

How to Track My Items?

You will receive an email with the tracking information after the order has been processed.

Notes:

. Delivery to India is currently unavailable

. We are not responsible for late shipments due to invalid address, customs clearance procedures, inclement weather, holidays, natural disasters or carrier delays.

. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.

. Sometimes unexpected delay is caused due to thorough inspection, out of stock issue, especially during peak seasons.

. In case of any question and unexpected delay you can always contact with our customer service： 

infor@zecheap.com

. Please contact us within 6 months of shipment if the package does not arrive in time. Note that overdue requests may not be accepted.